Condition guide

Back Pain — Do You Need a Physio, GP, or Something More Urgent?

The right answer depends on your specific symptoms. Triagr will tell you in 2 minutes — free.

Triage my back pain now

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Why it's not always obvious

Back pain is one of the most common reasons Australians seek healthcare — and one of the most misunderstood. Most people assume they need a GP referral before seeing a physio. In most cases, that is not true. But some back pain presentations do need a doctor first — and a small number need urgent attention today.

The challenge is that the same symptom — lower back pain — can have very different causes and very different right next steps. How it started, how long it has been there, whether it travels anywhere, and a few other details change everything.

The right next step for your back pain depends on your specific situation — not a general rule.

The right next step depends on a few key questions about your specific situation.

If it started suddenly

How your back pain started makes a significant difference to what you should do next. Sudden onset after an injury or incident often needs a different approach to pain that has come on gradually.

If it has been going on for a while

How long you have had back pain matters. A problem that has been there for weeks or months is managed differently to something that started recently — and the right next step depends on more than just how long it has been.

If your symptoms are severe

The severity of your back pain is one factor — but severity alone does not determine where you should go. Some severe presentations are best seen by a physiotherapist directly. Others need a different first step. The combination of your symptoms is what matters.

How Triagr works out the right answer for you

Triagr asks you a series of plain-language questions about your back pain — how it started, how long it has been going on, how severe it is, and a few other key details. Based on your specific answers, it gives you a clear recommendation: emergency department, GP, physiotherapist, or self-manage at home. It takes 2 minutes and it's completely free.

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Built by a registered physiotherapist
Plain language — no medical jargon
General health information only — not clinical advice

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