About

Helping people find the right door for their pain

Musculoskeletal pain is one of the most common reasons people present to GPs and emergency departments — and one of the most commonly mis-triaged. Most of it gets better with the right kind of care, and a small but important slice needs urgent review.

Care Compass exists to help people figure out which kind of care they actually need — before they spend hours in a waiting room, or days wondering whether their pain is something to worry about.

The tool was built with practising musculoskeletal physiotherapists, and follows well-established clinical reasoning pathways. We deliberately wrote it in plain language: no jargon, no scary lists of conditions, no upselling.

Our principles

  • Safety first. We screen for the red flags that matter, every time.
  • Plain language. Anyone should be able to use this without a medical dictionary.
  • No data harvesting. Your answers stay in your browser. Full stop.
  • Not a replacement. This is a triage guide — clinical care still belongs with clinicians.